Worley Claims Services Announces Definitive Agreement to Acquire NCA Group

HAMMOND and FISHERS, July 30, 2015 – Worley Claims Services (“Worley”), a recognized leader in insurance claims services in the United States, has announced the signing of a definitive agreement to acquire NCA Group, Inc. (“NCA”), a national provider of daily and catastrophe residential and commercial property claims services throughout North America.
The transaction creates a market-leading diversified claims services company, differentiated by its unparalleled ability to mobilize one of the largest adjuster networks in the United States for both daily and catastrophe claims events and provide an extensive range of claims-related services for its customers in all personal, commercial, environmental, and government markets. Aquiline Capital Partners, a New York-based private equity firm investing in financial services, acquired a majority stake in Worley last October.

“The combination of Worley and NCA is truly exciting and creates a powerhouse that delivers a superior experience for our customers and enormous opportunities for our employees,” said Jim Pearl, President of NCA. “By expanding our collective capabilities and resources, our ability to attract the best talent, invest in our technology, and develop new products for our customers across the full range of their claims needs, is stronger than it has ever been.”

“This is a transformational transaction for Worley and broadens our leadership position in comprehensive catastrophe management services to now include more daily and commercial capabilities, both areas that are strategically important to our growth,” said Allen Carpenter, President and Chief Operating Officer of Worley. “There’s a strong cultural fit between the firms, both known to be leaders in the industry for consistency, quality, innovation, and professionalism, and we look forward to building out and strengthening the combined platform.”

NCA will maintain its independent operations within Worley and the senior management teams will actively collaborate to maximize the advantages of the combined platform for the entire client, adjuster, and employee bases. Michael Worley will remain Chief Executive Officer of the combined company, and Allen Carpenter and Jim Pearl will run day-to-day operations as Co-Presidents.

StoneRidge Advisors, LLC acted as financial advisor to NCA.


NCA Group Acquires All Valley Adjusters

NCA Group announced today that it has acquired All Valley Adjusters, significantly bolstering NCA Group’s daily field adjuster resources in the western United States. This transaction marks NCA Group’s seventh acquisition since 2011 and continues NCA Group’s expansion as a leading provider of loss adjusting and claims management services throughout North America, including daily claims service in all 50 states.

Founded in 1998 by Doug Fuller and headquartered in Simi Valley, California, All Valley Adjusters is known for providing high quality and timely loss adjusting services through its team of talented adjusters.  All Valley Adjusters provides statewide coverage in California and also services residential and commercial property claims in Washington, Oregon, Nevada, Utah, New Mexico and Arizona.  All Valley Adjusters will operate under the NCA Group name and all key personnel will remain in place.

“The geographic footprint of All Valley Adjusters aligns exceptionally well with NCA Group’s strategic expansion into the western United States. Since 2013, our non-catastrophe property business in California has grown substantially. This acquisition adds depth of resources and enhances our capabilities to service our regional and national insurance carrier partners,” said Jim Pearl, President of NCA Group.

Doug Fuller comments, “We look forward to our partnership with NCA Group and the expanded opportunities it will present to All Valley Adjusters. We were particularly attracted by NCA Group’s keen focus on customer service and track record of successful acquisitions in the loss adjusting sector.”

StoneRidge Advisors acted as financial advisor to NCA Group on this transaction.


About NCA Group

NCA Group was incorporated in 1984 as a provider of insurance claims services, specializing in residential and commercial property claims management throughout the United States, Canada and the Caribbean.  NCA Group’s claims services platform is comprised of dedicated units for Daily Claims, Catastrophe Claims, Commercial/Complex/Large Loss Claims, Third Party Administration, and Temporary Staffing Solutions.


NCA Group

Jim Pearl, 317-915-8888


NCA Group Brand Consolidation

NCA Group announces a consolidation of its range of claims services brands under the NCA Group brand. The move will bring together NHI General Adjusters, T.M. Mayfield & Company, Gentry & Associates, TURCO Claim Services, and Woodland Claims that previously had operated under their own respective brands since being acquired by NCA Group. All services, management, and office locations will remain unchanged.

The brand consolidation is part of NCA Group’s continued drive to deliver a full spectrum of claim service offerings that includes commercial and technical claims, residential claims, catastrophe management, temporary staffing solutions, and third party administration.


NCA Group to Host 2015 Claims Conference in Nashville, TN February 3rd –6th

Please join us for what is  recognized as one of the most valuable claims conference offered by any independent adjusting firm. The four-day event will provide property claims adjusters an opportunity to:

  • Network with NCA Group Management and fellow adjusters
  • Earn CEU Credit Hours for IN, FL & TX
  • Obtain Essential Carrier and Industry Certifications

More information and registration can be found on our conference website.