Third Party Administration (TPA)

Worley’s Third Party Administration services provide improved claims results, substantial return on investment and enhanced service levels for Carriers, MGAs, and governmental agencies. By leveraging our infrastructure and extensive experience in claims management, our clients navigate the complexity of end-to-end claims processing with cost-saving speed and efficiency.

Full range of specialties covering all major classes of claims

Worley provides a comprehensive claims management solution including:

  • Commercial and Residential Property claims handling
  • Causality/Liability claims adjudication
  • Recovery and Subrogation Specialists
  • Fraud Prevention and Special Investigations Unit
  • Litigation, Dispute Resolution and Mediation expertise
  • Large Loss, GA & EGA Services

Secure Daily and Catastrophe Field Services resources

Develop a seamless experience for you and your customers by personalizing our dedicated staff with training and testing specific to your company’s guidelines and best practices.

  • Realize consistent and reliable claims handling practices resulting in improved performance and decreased costs with fully-integrated Claims Management and field services.
  • Realize the potential for reinsurance savings by partnering with an industry leader in Catastrophe Claims Management
  • Ensure end-to-end quality and transparency with integrated service management and direct oversight of “in-sourced” field resources.
  • Design your own resource approval and certification program.
  • With dedicated personnel you have a single point of contact accountable for the performance and results of the entire operation.

Leverage our infrastructure’s full suite of value-add capabilities

Building Blocks – Whatever your operation may require, Worley has the resources to meet your needs. Our turn-key claims processing infrastructure is perfectly suited for virtual start-ups companies as well as established claims operations seeking an alternative to hiring staff personnel.

  • Provide world-class customer service with our 24/7 FNOL and Call Center Administration Services.
  • Rapidly develop IT solutions with little or no capital expenditure by plugging into our existing Claims Management Platform and Telecommunications Services.
  • Remove the burden from your internal resources with our SAS70 Level II compliant Accounting Services.
  • Gain in-depth understanding with superior business intelligence for our Data Analysis Services.

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